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? ???????? ???????????? - ???????? ?????, ??????????, ????????? ????????? ????????? ????? ?????, ?????????  ???? ???,  ?????? ? ???????????? ?????? ???????????????, ???????? ???????, ????????????. ??????????? ??????????? ??????????? ????????? ?? ???? ??? ? ??????????? ?????
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??? "????-???????" > ??????? > ??????? ????????

???????? ?????? ? ???????????????? ?????????????? Call Center ?? ???? ????? Panasonic KX-TDA600RU ??? ??? ???????? ?????????????? ???????.

???????? ?????? ? ???????????????? ?????????????? Call Center ?? ???? ????? Panasonic KX-TDA600RU ??? ??? ???????? ?????????????? ???????.

Call Center ?????????? ??????? Panasonic KX-TDA600 ????? 192 ???????? ?????????? ??????, 8 ?????? ISDN PRI ? 16 ?????? VoIP H323 ????? ??????? ?????????? ? ?????????? ??????, Golden Telecom, Data Group, ??????????, ??????? ? ??????? ??????????? ????????? ?????????, ? ?????? ????? Panasonic KX-TDA200U? ? ????? Panasonic KX-TD1232, ? ?????? ?????????? ?????????? ????. ????? ?????????? ???????? ?? Call Center ?? 216 ??????, ??? ?????????? ???????? 4300 ??????? ? ??? ??? ??????? ?????????????????? ?????? 3 ??????.

????? ????, Call Center ??????? IVR ???????? ?? 32 ??????? ????????? 4 ??????? ??????? ?? ???? ????? DISA Panasonic KX-TDA0191, ??????????? ????????????? ? ??????? ???????? ?????????, ??? ???????????? ?????? ??????????. ?????? ??????? ??? ?????? ?????? ????? ?????????????? ?? ?????? ?????????, ??????? ?? VIP ??????????. ?? ????????? ???????? ????????? ????? ???? ????????????????? ??????? Hurry-up, ??????????? ????????? ????????? ?? ???? ????? ?????? ????? ??????????? ? ???????.

?????? ?????? ?? ?????? ?????????? ???????? ?? ????????? UCD, ACD, Hunting ? Ring. ?? ????????? ???????? ????????? ????? ???? ????????????????? ????????? Log-in/Log-out ? Wrap-up/??????, ??????????? ????????? ????????? ????? ?????????? ? ?????? ????????????? ???????? ???????.

??????? ????? ??????? ????????? ?????????????? ????????? ????????? Panasonic KX-T7630 ??? Panasonic KX-T7665 ? ????????? ??????????? Plantronics.
??? ?????????????? ? CTI ???????????? ????? Panasonic KX-TDA600RU ????? ???????? ?????????? CSTA ? TAPI, ??????? ?????????????? ????? ??????????????? ??????????? Call Center.

30.12.2006



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